1. I can’t get into the classroom! What should I do?
Please confirm that you are using the Chrome browser. If you still can’t get in, please check that your Chrome version is up to date. If not, please follow these steps to update:
2. The audio is choppy! What should I do?
Please visit an internet speed testing site, such as https://fast.com/ . If your internet connection is not fast enough to support video, please consider turning off your camera.
This is our FAQ!